Copywrite and Business Communications
Customer Service Correspondence and Management
Customer Satisfaction Hotline
Manuals and Handbooks
Procedure and Policies
Run Book Automation (multiple industry)
CAP (Corrective Action Plan) Management Systems and Integration
The Beery Group “solution packs” are designed to offer high end services without the cost of hiring a specialized staff. Each pack crosses job descriptions of Webmaster, Customer Service Agent, Technical Writer, Manager, Administrator, Reporting Expert, and more. Quality solutions for small businesses with lasting results. Add a Maintenance pack and get more than just IT administration for your web presence, it is liking having an admin to help you will all things technical in your office.
Web Presence Pack $550 base price
Website with up to 6 pages, a corporate blog, and a corresponding Twitter and Facebook account setup.
Choose one add-on:
Forum (does not include forum content or management)
Shopping Cart setup ( does not include building product pages and catalogs)
Document Library with Links (does not include building documents.)
Does not include hosting fees, shopping cart setup and fees, forum fees. Does not include add on email addresses and email fees with a domain. Does not include backup storage space on a server.
All work not included in base pricing is available for completion at the above hourly rates.
Web Maintenance Pack $350 to $550 base price monthly (base determined by volume)
Available for those who have already purchased the Web Presence Pack
Additional hours outside of base pricing will be billed at a discounted hourly rate of $30 per hour.
Monthly maintenance to include:
Daily Twitter and Facebook maintenance/tracking/management/posting.
Daily web management for inquiries and comments.
Forwarding appropriate comments and mail appropriately.
Answering all incoming email and comments.
Editing existing content and pages as needed.
Corporate Blog Writing/Posting.
Monitoring traffic and page loading for highest performance.
Repairing any broken links/pages to limit any downtime for the website.
Forum Monitoring and Management.
Does not include any monthly fees from hosting or domain renewals. Does not include any Facebook advertising fees.
Technical Document Pack $1690 base price
Procedure and Policy Run Book for you business.
Technical and Content Writing
Compilation of hard copy (2 copies) and electronic (searchable) delivered on CD’s.
Customer Service Pack $350 to build (base price) and $175/$550 base price monthly to manage (based on volume)
Customer Service Solution to include:
Customer Satisfaction Hotline.
Customer Satisfaction Inbox.
Manual for customer service solution.
Social presence on Facebook and Twitter.
Management of Customer Service Line and Inbox.
Management of Social presence.
Ongoing corrective action plans built and suggestions forwarded.
Does not include telephone line fees or long distance charges. Does not include any Facebook advertising fees.
We also offer the following services! Fill out an inquiry and submit or call today for more information!
Solutions for Managed Services and IT Outsourcing
Project Management and Resource Management
Service Audits/Due Diligence